Why Local Expertise Matters for Your Home

Most of our local technicians can respond within 24 hours, with same-day service available in many areas for urgent situations. Because they're based in your community, they can reach you much faster than national service providers. Emergency situations like HVAC failures in extreme weather are prioritized for immediate response.

Yes! We have over 15,000 licensed technicians across all 50 states. Each technician is local to their service area, meaning they live and work in your community. This ensures they're familiar with local building codes, regional climate challenges, and can respond quickly to your needs.

If your covered appliance or system cannot be repaired, ServiceOne will provide a replacement of comparable value. You won't be stuck with a broken appliance or face unexpected out-of-pocket costs. This replacement guarantee is one of the key benefits that sets us apart from standard manufacturer warranties.

Our plans start at just $30/month for Essential coverage and scale up based on the level of protection you need. We offer flexible plans covering everything from essential systems (HVAC, plumbing, electrical) to comprehensive coverage including all appliances, optional items like pool equipment, and our premium HomeShield™ Total Protection plan — which adds structural coverage for your roof, windows, and siding. There are no hidden fees or service call charges—just straightforward, affordable monthly pricing.

After a 30-day waiting period, yes! We understand that some appliances and systems may have minor issues when you sign up. After the initial waiting period, all covered items are protected regardless of age or condition (as long as they're in working order when you enroll). This is much more generous than most warranty providers.

While we dispatch from our vetted network of local professionals, if you have a preferred technician who meets our licensing and insurance requirements, we can work with them. Just call us to discuss adding your preferred service provider to our network. We want you to feel comfortable with whoever services your home.

Manufacturer warranties typically only cover parts for 1-2 years and rarely include labor costs or service call fees. ServiceOne covers both parts AND labor for the life of your plan, with no service call fees. We also offer 24/7 emergency service, replacement guarantees, and ongoing coverage that extends well beyond when manufacturer warranties expire. Plus, we cover multiple appliances and systems under one plan.

No! Unlike many warranty providers who cap the number of service calls or total claim amounts per year, ServiceOne has no claim limits. If you need service multiple times for different issues, we'll be there every time. Your peace of mind shouldn't come with fine print restrictions.

HomeShield™ Total Protection is ServiceOne's premium warranty plan that goes beyond standard appliance and system coverage. In addition to everything included in our standard Home Warranty, HomeShield™ covers the structural exterior of your home — including your roof, windows, doors, and siding. It also includes annual home inspections and priority concierge service. It's designed for homeowners who want the most complete protection available, inside and out.